Chapter II

AI helpers with one job each

Open book

Why one job

A helper that does one thing is easy to test, easy to explain and easy to switch off. Each one has a written playbook: what it does, what it never does, and who checks its work.

Typical helpers

Inbox sorter

Labels and routes incoming messages for a person to answer.

Draft writer

Prepares first drafts that a person reviews before anything is sent.

Checklist keeper

Reminds the team about recurring tasks and deadlines.