Chapter I
Workflow mapping
Before any tool, a map.
What the map shows
We sit with the people who do the work and write down each step: who starts it, what they need, where it waits and where it goes next. The result is a one-page map anyone on the team can read.
Only then do we look for the places where an AI helper could take on repetitive steps.
The mapping sessions
- 01
Listen
Short conversations with the people who do the work.
- 02
Draw
A simple map of every step and handoff.
- 03
Mark
Circle the slow spots and repeat work.
- 04
Choose
Pick one or two places to start.